Paul D'Souza

Paul D'Souza

Positive Employee Experience (EX) lead to positive Customer Experiences (CX) making them come back for more, creating greater Financial Experiences (FX) which in turn produce PeakPerformance Experiences (PPX) for owners and business leaders. It all connects.  Continue reading EX+CX+FX = PEAK PERFORMANCE

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Getting to Peak Performance in sales, starts with the leadership of an organization creating a space for teams to collaborate with a single objective in mind. This objective if fundamental; To deliver on your brand promise in a profitable manner.

The new multi-disciplinary sales team consists of all teams that are customer facing. Your business might have less or more groups. But in the B2B space, this is the general set of customer facing teams that need to work together to create a phenomenal customer experience.  Continue reading The MultiDisciplinary Sales Team

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